Policy and Procedures
Thank you for your interest in Immortal Impressions. We are a family
owned and operated studio. We work hard to provide you with the best
possible tattoo experience therefore we do reserve the right to refuse
any tattoo or individual that we feel may compromise our efforts to
do so.Our studio offers a unique tattoo experience that differs from
standard shops. We are not a walk in shop where you come in to pick
your design out of one of our flash design books. We have taken a more
personal approach to our tattooing and we hope the following information
will help to answer any questions you might have and guide you through
our studio procedures. Thanks and we look forward to tattooing you.
1) Questions - We know
there is alot to consider when getting a tattoo therefore we have provided
a lot of information below that we hope will help to answer many of
the questions you might have. If you have any other questions or concerns
please feel free to email us any time at email@example.com
Email messages are returned frequently throughout the day seven days
a week. We aim to return all emails within 24 hours. There is a phone
at the shop however we do not have a receptionist. The artists are usually
busy tattooing and are therefore unable to answer the phone. There is
an answering machine however emailing is your best option to contact
us. Please do not drop in to speak to an artist as we are busy tattooing
and will not stop to assist you as it is unfair to our tattoo client
who is paying for our time at that moment. If you wish to come in to
speak to an artist please email us to arrange a consultation appointment
with the artist of your choice.
2) Booking a consultation
- Most tattoos that require drawing or cover ups will require a consultation
with an artist. If you know what you want tattooed, where you want it
and the size you want it you are probably ready for a consultation.
If you already have a design picked out and would like a price on it
you can email it to us along with a description of the size you would
like it, colour or black and grey and the location where you would like
to put it. If you are unsure of size and placement you might be best
to book a consultation. Consultations are booked with the artist who
will be doing your artwork and your tattoo. We will not draw generic
tattoos that can easily be found on the internet such as a star or a
font. There are many websites where you can easily find these designs.
If you need assistance with finding a website please email us and we
will gladly point you in the right direction. If you are unsure of what
you want or can’t explain it then chances are you are not ready
for a consultation. If you are unsure if you require a consultation
please email us before booking one. There is no charge for consultations
however we do ask that you keep them to a maximum of 15 minutes. Please
be on time for your appointment as chances are there is another appointment
in right after you. If you require more than 15 minutes to speak to
an artist please let us know ahead of time and we will book accordingly.
3) On the day of the consultation: On the day of your
consultation please bring along pictures, sketches and/or references
to show the artist your ideas. The artist will sit down with you to
discuss options, prices, design ideas and can answer any questions you
might have. We will require a cash deposit of $60 before any drawing
commences or tattoo appointments are booked. Larger pieces may require
a larger deposit. The artist will let you know at the time of the consultation.
Please note the studio only accepts CASH . There are no debit or credit
machines on premises. Your deposit will come off of the price of your
tattoo at the final sitting. If you have a budget please let the artist
know as this will help them when designing your tattoo.
4) Artwork: Once we have
received your deposit your artwork will be put in motion. Please note
that our artists design your artwork in their spare time and it will
be completed in a priority sequence. If you have not booked a tattoo
appointment you could be waiting several weeks or months for your artwork
as booked appointments always take priority. Your artwork will be completed
prior to your appointment to allow for changes if necessary.Once your
artwork is completed you will be emailed a non-coloured/shaded line
art version of your artwork. You may be required to come in for sizing
at the artist’s request. Please note we do not have the time to
colour and shade each and every tattoo design that we draw. If we did
this we wouldn’t have any time to tattoo :)
5) Booking your tattoo:
Our schedule is generally quite busy so I would recommend booking your
tattoo once you’ve had your consultation. If you are going to
require more than one session I would recommend booking all of them
in advance. If we book more time than anticipated we can always alter
your appointments as your tattoo progresses. We would rather book you
too much time than not enough. If you would rather wait and book once
the design is completed please be aware that you might be waiting quite
some time for your artwork and to get in for an appointment.
6) On the day of your tattoo:
We try to always be on time for our appointments. Occasionally things
happen and we are late starting on your tattoo. Don’t worry you
will only be charged for the amount of time we spend tattooing you.
We recommend wearing something comfortable where we can easily access
the area we are tattooing. If you are unsure what to wear email us for
suggestions. Please note that tattoo ink does not come out of clothing
easily. Be sure to bring enough CASH to pay for your quoted session.
If you are unsure of how much money to bring email us for a quote prior
to the appointment. If you show up for your appointment and decide to
change your design you will be charged for the time spent redrawing/revising
on the spot. For freehand work the clock starts as soon as we start
drawing on you, not tattooing you. When your tattoo is finished the
artist will ask you to inspect your completed tattoo. They will ask
you if there is anything else you would like added, changed etc. This
would be the time to mention if you would like something darker, more
colour, added on to etc. Once you leave any changes will require an
additional set up fee and will not be counted as a free touch up. We
will provide you with specific instructions on how to care for your
tattoo. We strongly recommend following our aftercare as not doing so
will forfeit our touch up guarantee.
• Appointments are required for all tattoos and consultations.
We do not have a receptionist so please no walk ins as there is no one
available to assist you. If you require assistance please email us at
• We only accept cash. No cheques, debit or credit.
• You will be charged at the end of each tattoo session for the
time tattooed that day
• We require a minimum of $40 deposit before any drawing commences
or tattoo appointments are booked. Your deposit will come off of the
price of your final tattoo session. For long distance clients we do
accept e-transfer for deposits.
• Deposits are non-refundable once your design has been drawn.
We will provide you with one non coloured line art sketch and a minor
revision. If you require any drastic changes or an entirely new design
you will be charged for this.
• We require 48 hours notice by email for any cancellations or
rescheduling. Failure to do so will forfeit your deposit. Some exceptions
do apply. We will email you to confirm receipt of your email cancellation
• We will confirm all tattoo appointments and consultation appointments
by email. If you have not received a confirmation email you are not
• Consultations are free and are limited to 15 minutes so please
come prepared. If you require more time please let us know when booking
the appointment so we schedule enough time with the artist
• Your tattoo is priced based on an hourly rate. We will provide
you with a quote for your tattoo prior to your appointment. The cost
will not exceed your price that you were quoted. If the tattoo takes
less time than anticipated you will only be charged for the time that
it took. If the tattoo takes longer than anticipated you will only be
charged what you were quoted as it was our mistake. Some exceptions
do apply. Any changes in design size, detail, colouring may change the
price of your tattoo. If you don’t sit well or you require a lot
of breaks this will change the price of your tattoo. Please note cover
ups are priced differently. We will discuss this with you at the time
of your consultation.
• Once your tattoo is finished the artist will confirm with you
that you are happy with your tattoo the way it is. If you decide after
you have left that you would like more done to it you will be charged
• We guarantee free touch ups on our work for the first 90 days
providing you actually need one, you have followed our aftercare instructions
and you haven’t done anything to damage the tattoo
• High wear areas such as hands, feet, necks, elbows, wrists are
not always guaranteed for touch ups as these areas are harder to heal.
This will be discussed further at your consultation
• We do not tattoo fingers, lips, toes or ears nor do we recommend
white ink tattoos as they do not last. If you have questions regarding
any of these areas please email for further explanation.
• We are not responsible for spelling or date mistakes. You will
be required to proof read and approve your writing, dates before application
• We reserve the right to refuse any tattoo or client at our discretion
Do you do body piercing?
Sorry our studio no longer offers body piercing.
We have decided after many years to strictly focus on tattooing.
old do you have to be to get a tattoo?
with a parent present - some exceptions apply
without (Government Issued Photo ID is required)
you use new needles for every tattoo?
needles that we use are single use and disposed of after the procedure
in a biohazard container.
much does a tattoo cost?
start at $60 and go up from there. We will look at your design and give
you a price range. For example $60 - $80. It will never cost you anymore
than the highest quote even if it takes longer. (Some exceptions do
you accept walk ins ?
we do not accept walk ins. We offer a more personal approach to our
tattooing. Therefore all tattoos and consultations are by appointment
only. This allows us to give our clients the time and attention they
deserve while creating wonderful works of art on their skin. If you
like you can email us and we may be able to squeeze you in that day.
'd like to book a tattoo appointment. How do I go about doing so?
section 5 above
much of a deposit do you require?
section 3 above
know what I want but I haven’t seen it anywhere and I can’t
draw. Can you guys draw it for me? How much does that cost?
I got my tattoo a few days ago and the skin is very dry and it looks
like the tattoo itself is peeling off. Is this normal?
this is normal. The epidermis (top layers of skin) will shed due to
the trauma of the tattooing process. The actual tattoo is in the dermis
(your permanent underskin) and is not affected by this shedding and/or
flaking as long as you don’t pick at it or prematurely remove
the skin. Follow your aftercare and it will heal fine.
plan on getting bigger and more muscular in the future. Will this stretch
out or ruin my tattoo?
tattoo becomes part of your flesh- therefore if your skin grows or stretches,
the tattoo does as well. If you are prone to stretch marks, you may
see some in your tattoo. Otherwise it shouldn't distort too much, especially
if you grow or work out proportionally. If you know you will be getting
A LOT bigger (building huge muscle mass or even getting pregnant) it
is best to not get a very rigid shaped tattoo such as a perfect circle
or square design, as it can show more distortion. Remember in most cases,
a tattoo can always be touched up if needed as well.
it OK to workout or play sports right after I get tattooed?
most sports can be played however extra precautions might need to be
followed to prevent damage to your fresh tattoo. Be your own judge and
only do what is comfortable. If it hurts your tattoo or if you don’t
feel up to it then stop. Listen to your body, it will tell you what
it is capable of. Also be careful not to impact you fresh tattoo or
you could damage it. If you are unsure email us for assistance.
there any things I shouldn’t do after getting tattooed?
to our after care page
far in advance do I need to book my tattoo appointment?
section 5 above
all of your equipment sterilized?
of our instruments are subjected to autoclave sterilization –
the same process that responsible hospitals and dental offices use.
The autoclave is spore tested weekly to ensure it is in proper working
order and these results are on display on the wall above the front counter.
We do not use these items until we have comfirmation from the lab that
they passed the sterilization test. This ensures that all of our equipment
is 100% sterilized. Items or areas that are impossible to sterilize
in this manner are covered by plastic barriers which are disposed of
at the end of the procedure. The items/areas are then cleaned with a
disinfectant solution which eliminates all bacteria and diseases. All
needles that we use are single use and disposed of after each procedure.
We are Health Board inspected and, in fact at our last inspection we
received a perfect score. This documentation is proudly displayed on
the wall beside the front door. We pride ourselves on our sterilization
and cleanliness, and strive to ensure that we are always steps ahead
of the standard.
I get an epidural if I have a tattoo on my back?
Although some anesthesiologists may be reluctant to perform an epidural
directly through a tattoo, most of the time this can be done safely.
It is always best to ask an anesthesiologist at your hospital to discuss
methods of payment do you accept?
ONLY -- You may pay by EMT (electronic money orders) when booking appointments
over the email. Tattoos are paid for in cash only. We do not have Debit
or Credit machines on the premises. .